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Natalie Beardsworth, FBDO, BSc(Hons), MCOptom, MClinOptom
Optometrist
Originally a dispensing optician, Natalie studied optometry at the University of Wales. After graduation in 2002, she worked as a hospital optometrist in Nottingham and emigrated to New Zealand in 2004. Since joining Sercombe and Matheson in 2007 she has completed a Master's degree in Clinical Optometry. Her special interests include paediatric optometry and myopia control but she's always keen to answer your general questions such as what astigmatism is and whether you can lose a contact lens behind your eyeball.When Natalie isn't testing eyes she's enjoying good coffee, reading and going on holiday.
email Natalie Natalie's Linked in profile
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Richard Ng, BSc (Otago) BOptom (Auckland)
Optometrist
Richard has two university degrees which is impressive considering he doesn't like to read. 2016 has seen him complete the Australian College of Optometry's Post Graduate Certificate in Ocular Therapeutic He is a Wellingtonian born and raised but has visited many countries doing volunteer work abroad. He is on the board of trustees of the New Life Foundation, Tanzania. Richard is interested in fashion trends in frames and sunglasses. Richard used to be shortsighted but since having laser surgery in 2016 no longer wears glasses himself. Richard's leisure activities include photography, sport, health and fitness, live music and comedy. Richard works on Mondays, Tuesdays, Wednesdays and Thursdays on the Terrace and on Fridays at our Thorndon practice..
email Richard
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Madelene Jensen, Dispensing Optician
Originally from South Africa, Madeléne arrived in New Zealand in 2007, part way through dispensing training. Fully qualified since 2009, Madeléne loves the fashion aspect of frames and is passionate about helping people find the best solution for their optical needs. Mother of two , her free time is spent having fun with her children. She enjoys reading, painting and creative DIY projects. Madeléne has astigmatism and finds wearing glasses helps keep her eyes relaxed. She wears certified sports frames with transition lenses for social football.
email Madélene
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Ian Bennett, Optical Technician
Ian's first job was working as a technician in a wholesale optical laboratory. Since then he has had a varied working life, including spending time as a cycle courier before returning to optics. Ian is a talented spectacle repairer - the more challenging the job, the more satisfying he finds it. By way of professional development he's expanding his skills into maintaining lens edging machines and there's a trip to Japan in July 2017 to learn more about that. Ian is a relatively new multifocal spectacle wearer. Ian is into tramping and climbing and is a keen mountain biker. He is a member of the Wellington City Council's volunteer rural fire service. On the home front keeping chooks and gardening are steps on the way to becoming self-sufficient.
email Ian
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Arnold Dela Cruz, Dispensing Optician
With a background in pharmaceutical sales in the Philippines, Arnold joined the optical industry when he arrived in New Zealand in 2008. It was a change that he found satisfying and rewarding, and he qualified as a Dispensing Optician in 2013. Arnold loves the customer interaction involved in dispensing, especially the challenge of matching the person's optical needs to their lifestyle needs.. Arnold has recently graduated from Victoria University in Melbourne with a Diploma in Business Management. He enjoys playing guitar and percussion, gardening, car maintenance, DIY projects, video games and going to the gym.
email Arnold
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Vanessa Sercombe, Practice Manager
After a brief spell at a secretarial course, Vanessa moved on to teachers' college and trained as an early childhood teacher. 16 years educating and nurturing children, managing staff and running early childhood centres and community creches have given her an abundance of organisational and people skills which she's now applying to Sercombe and Matheson's business. Mildly shortsighted and an enthusiastic wearer of avant-garde glasses, she's delighted to be involved in both frame purchasing and sales. Helping our clients choose frames provides a nice contrast with the many administrative tasks she's involved in. Managing her daughters' touch teams teams and planning the family holidays keep her busy outside work.
email Vanessa
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Rachael Young, Trainee Dispensing Optician
Always happy to leave the front desk and help our clients choose a frame, Rachael decided to move away from reception duties and take on spectacle dispensing professionally. 2017 saw Rachael enrolled in the (mostly) correspondence course to gain qualification as a dispensing optician she graduated in November 2019. Completing 800 hours of practical work stands between her and the title dispensing optician. Rachael has a wide range of other work projects including our direct debit programme and our window displays. Rachael wears occupational progressive glasses at work which means she's very comfortable at her computer screen. Outside work, martial arts and child-wrangling keep her in good shape.
email Rachael
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Niamh Lovelock, Receptionist
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