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Natalie Beardsworth, FBDO, BSc(Hons), MCOptom, MClinOptom
Optometrist
Originally a dispensing optician, Natalie studied optometry at the University of Wales in Cardiff. After graduation in 2002 she worked as a hospital optometrist at the Leicester Royal Infirmary and emigrated to New Zealand in 2004. Since joining Sercombe & Matheson in 2007 she has completed a Master's degree in Clinical Optometry and 2021 sees her studying therapeutics online at the Australian College of Optometry. Her special interests include paediatric optometry and myopia control. She works at the paediatric clinics at Hutt Hospital and Wellington Hospital as well as working with us. Outside work Natalie enjoys good coffee, reading, and going on holiday.
email Natalie Natalie's Linked in profile
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Richard Ng, BSc(Otago) BOptom (Auckland), Certificate in Ocular Therapetics
Optometrist, Civil Aviation Examiner, ACC Treatment Provider
Richard has two university degrees which is impressive considering he doesn't like to read. 2016 saw him complete the Australian College of Optometry's Post Graduate Certificate in Ocular Therapeutics. Born and raised in Wellington, Richard has visited many countries doing volunteer work abroad. He is on the board of trustees of the New Life Foundation,Tanzania. Richard is interested in fashion trends in frames and sunglasses and is our resident Civil Aviation examiner. Richard used to be shortsighted but since having laser surgery in 2016 no longer wears glasses himself. Richard's leisure activities include photography, sport, health and fitness, barbecuing and entertaining his children.
email Richard
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Madelene Jensen
Dispensing Optician
Originally from South Africa, Madeléne arrived in New Zealand in 2007, part way through dispensing training. Fully qualified since 2009, Madeléne loves the fashion aspect of frames and is passionate about helping people find the best solution for their optical needs. Mother of two, her free time is spent having fun with her children, reading, painting, doing creative DIY projects, and playing social football. Madeléne has astigmatism and finds wearing glasses helps keep her eyes relaxed. She wears certified sports frames with transition lenses for football.
email Madélene
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Ian Bennett
Optical Technician
Ian's first job was working as a technician in a wholesale optical laboratory. Since then he has had a varied working life, including spending time as a cycle courier. Ian is a talented spectacle repairer - the more challenging the job, the more satisfying he finds it. He has a sideline profession maintaining and installing lens edging machines around the country and occasionally further afield. Ian is a multifocal spectacle wearer. Ian is into tramping, climbing and cycling and he's a volunteer fire fighter and supporter of the Paekawakawa reserve in Island Bay. On the home front keeping chooks and gardening are steps on the way to becoming self-sufficient.
email Ian
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Arnold Dela Cruz
Dispensing Optician
After deciding medical school wasn't for him, Arnold worked in pharmaceutical sales. He joined the optical industry when he moved from the Philippines to New Zealand in 2008, which was a change that he's found satisfying and rewarding and he qualified as a Dispensing Optician in 2013. Arnold loves the customer interaction involved in dispensing, especially the challenge of matching the customer's optical needs to their lifestyle needs. Outside work, he's acquired a Diploma in Business Management from Victoria University in Melbourne and he enjoys playing guitar and percussion, gardening, car maintenance, DIY projects, video games and going to the gym.
email Arnold
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Vanessa Sercombe
Practice Manager
Vanessa is a former early childhood teacher. 16 years educating and nurturing children, managing staff and running early childhood centres and community creches gave her an abundance of organisational and people skills which she applies to Sercombe and Matheson's business. Mildly shortsighted and an enthusiastic wearer of avant-garde glasses, she's delighted to be involved in both frame purchasing and sales. Helping our clients choose frames provides a nice contrast with the many administrative tasks she's involved in. Looking after her roses and managing her family keeps her busy outside work.
email Vanessa
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Rachael Young
Dispensing Optician
Registered in April this year, Rachael is our newest dispensing optician but is a long-time team member. Rachael spends most of her time at our Molesworth Street practice in Thorndon and she loves the process of finding the best frame for her clients. Apart from dispensing, Rachael has a wide range of work projects including our direct debit programme and our window displays. Rachael wears occupational progressive glasses at work keep her comfortable when she's at her computer screen. Outside work, martial arts (Krav Maga) and hanging out with her teenagers keep her occupied.
email Rachael
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Monique Tobin, B.A.
Receptionist
Our newest team member, Monique became the face behind the Featherston Street practice's front desk in February 2021. Her prodigious memory (especially for names and faces) make her an ideal receptionist. She grew up in Whangarei and came to Wellington a few years ago to study at Victoria University. She received her Bachelor of Arts in film and media studies in May this year. Monique has perfect eyesight but is enjoying wearing glasses as a fashion statement. When she's not at work, Monique loves to read.
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