(04) 472 4261


Meet the team

The team of ten at Sercombe and Matheson Opticians is made up of three optometrists, four dispensing opticians, an optical technician, a receptionist and the practice manager. We're all Wellingtonians by choice. Wellington is a great place and it deserves to be seen clearly! We think that looking after your eyes should be a priority in life and we'd like to help you look after yours.

The Directors

Roger Sercombe-774

Roger Sercombe
Dispensing Optician

Roger started work in what was then his parents' business in 1987 and qualified as a Dispensing Optician in 1991. A couple of years working in London in the early nineties widened his experience and he returned to the family business in 1994. These days, Roger's particular area of expertise is progressive (multifocal) glasses - many previously dissatisfied wearers have benefited from his advice and problem solving skills  2016 saw Roger become a multifocal spectacle wearer so now he can empathise as well as advise. Outside work, his interests include mountain biking, movies and watching his daughters play sport.

email Roger
Anne Matheson-614

Anne Matheson, BOptom (Auckland), CertOcPharm


Anne's Bachelor's degree dates from 1986 but but she completed Auckland University's Post-graduate Programme in Ocular Therapeutics in 2004 which allows her to prescribe a range of medications for eye conditions. Anne's particular work interests include multifocal contact lenses, diagnosing glaucoma, and social media. Anne is short-sighted and has been wearing glasses since she was eight and is now a multifocal wearer herself. She thinks the film festival is the highlight of the Wellington winter, and likes to swim outdoors in the summer. Board games are a year-round enthusiasm. Anne works on Mondays, Tuesdays, Thursdays and Fridays.

email Anne

The Staff

Natalie Beardsworth Optometrist-359

Natalie Beardsworth,  FBDO, BSc(Hons), MCOptom, MClinOptom

Originally a dispensing optician, Natalie studied optometry at the University of  Wales in Cardiff. After graduation in 2002 she worked as a hospital optometrist at the Leicester Royal Infirmary and emigrated to New Zealand in 2004. Since joining Sercombe & Matheson in 2007 she has completed a Master's degree in Clinical Optometry and 2021 sees her studying therapeutics online at the Australian College of Optometry. Her special interests include paediatric optometry and myopia control. She works at the paediatric clinics at Hutt Hospital and Wellington Hospital as well as working with us. Outside work Natalie enjoys good coffee, reading, and going on holiday.

email Natalie    Natalie's Linked in profile
Richard Ng Optometrist-759

Richard Ng, BSc(Otago) BOptom (Auckland), Certificate in Ocular Therapetics
Optometrist, Civil Aviation Examiner, ACC Treatment Provider

Richard has two university degrees which is impressive considering he doesn't like to read. 2016 saw him complete the Australian College of Optometry's Post Graduate Certificate in Ocular Therapeutics. Born and raised in Wellington, Richard has visited many countries doing volunteer work abroad. He is on the board of trustees of the New Life Foundation,Tanzania. Richard is interested in fashion trends in frames and sunglasses and is our resident Civil Aviation examiner. Richard used to be shortsighted but since having laser surgery in 2016 no longer wears glasses himself.  Richard's leisure activities include photography, sport, health and fitness, barbecuing and entertaining his children. 

email Richard
Madelene Jenses Dispensing Opticians-613

Madelene Jensen
Dispensing Optician

Originally from South Africa, Madeléne arrived in New Zealand in 2007, part way through dispensing training. Fully qualified since 2009, Madeléne loves the fashion aspect of frames and is passionate about helping people find the best solution for their optical needs. Mother of two, her free time is spent having fun with her children, reading, painting, doing creative DIY projects, and playing social football. Madeléne has astigmatism and finds wearing glasses helps keep her eyes relaxed. She wears certified sports frames with transition lenses for football.

email Madélene
Ian Bennett Technician-241

Ian Bennett
Optical Technician

Ian's first job was working as a technician in a wholesale optical laboratory. Since then he has had a varied working life, including spending time as a cycle courier. Ian is a talented spectacle repairer  - the more challenging the job, the more satisfying he finds it. He has a sideline profession maintaining and installing lens edging machines around the country and occasionally further afield. Ian is a multifocal spectacle wearer. Ian is into tramping, climbing and cycling and he's a volunteer fire fighter and supporter of the Paekawakawa reserve in Island Bay. On the home front keeping chooks and gardening are steps on the way to becoming self-sufficient.

email Ian
Arnold Staff PhIMG 9197 Best-445

Arnold Dela Cruz
Dispensing Optician

After deciding medical school wasn't for him,  Arnold worked in pharmaceutical sales. He joined the optical industry when he moved from the Philippines to New Zealand in 2008, which was a  change that he's found satisfying and rewarding and he qualified as a Dispensing Optician in 2013. Arnold loves the customer interaction involved in dispensing, especially the challenge of matching the customer's optical needs to their lifestyle needs. Outside work, he's acquired a Diploma in Business Management from Victoria University in Melbourne and he enjoys playing guitar and percussion, gardening, car maintenance, DIY projects, video games and going to the gym.

email Arnold
Vanessa Sercombe-667

Vanessa Sercombe
Practice Manager

Vanessa is a former early childhood teacher. 16 years educating and nurturing children, managing staff and running early childhood centres and community creches gave her an abundance of organisational and people skills which she applies to Sercombe and Matheson's business. Mildly shortsighted and an enthusiastic wearer of avant-garde glasses, she's delighted to be involved in both frame purchasing and sales. Helping our clients choose frames provides a nice contrast with the many administrative tasks she's involved in. Looking after her roses and managing her family keeps her busy outside work. 

email Vanessa
Rachael Young Dispensing Optician-856

Rachael Young
Dispensing Optician

Registered in April this year, Rachael is our newest dispensing optician but is a long-time team member. Rachael spends most of her time at our Molesworth Street practice in Thorndon and she loves the process of finding the best frame for her clients. Apart from dispensing, Rachael has a wide range of work projects including our direct debit programme and our window displays. Rachael wears occupational progressive glasses at work keep her comfortable when she's at her computer screen. Outside work, martial arts (Krav Maga) and hanging out with her teenagers keep her occupied.

email Rachael
Monique - BEST-999

Monique Tobin, B.A.


Our newest team member, Monique became the face behind the Featherston Street practice's front desk in February 2021. Her prodigious memory (especially for names and faces) make her an ideal receptionist. She grew up in Whangarei and came to Wellington a few years ago to study at Victoria University. She received her Bachelor of Arts in film and media studies in May this year. Monique has perfect eyesight but is enjoying wearing glasses as a fashion statement. When she's not at work, Monique loves to read.


quote I have used a number of opticians over the last 30 years and have found no-one else that can offer such a complete service as Sercombe and Matheson.Your ability, professionalism and sheer speed of service is second to none.
David P
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Kiwi Wealth House, 108 Featherston Street
Wellington 6011 

and Shop 2, 100 Molesworth Street, Thorndon, Wellington 6011